The Opal Man - Terms and Conditions


Refund and Exchange Policy

  • The Opal Man will accept merchandise for exchange or credit within 30 days of purchase.
  • Merchandise must be in original condition and accompanied by the original sales receipt.
  • No refunds on custom work, special orders, or altered merchandise.

Layaway Policy

  • 30% down payment.
  • Balance can be paid in as many as 180 days as long as regular payments are being made.
  • Layaways cancelled after 30 days will be charged 15% of the purchase price for restocking.

Custom Work

  • Custom designed jewelry involves metals, gems, and labor furnished by The Opal Man for a specific client. As such, all custom jewelry is non-refundable and requires a 50% deposit before the work begins.
  • Every effort will be made by The Opal Man to accurately manufacture or produce the item(s) so ordered.
  • Full payment will denote the client's complete satisfaction.

Shipping

  • The Opal Man ships to U.S.A. addresses only.
  • Items will be shipped to the address specified during checkout.
  • All packages are mailed fully insured with tracking numbers.

Resizing New Rings

  • If the ring you would like is not your size, it may be possible to resize it to fit you. Every ring is different, so please give us a call with questions.
  • If you don't know your ring size, your local jeweler should be able to tell you. Be sure to write it down!
  • The Opal Man can resize most rings in 1/4 sizes (for example: 7, 7.25, 7.5, 7.75, 8, etc.)
  • Cost of Resizing: Most gold rings, when purchased new from The Opal Man, can be resized at no additional fee. Resizing silver rings, however, will incur a service fee. Please call with questions.

The Opal Man will be OPEN until 7PM Fri. Dec 22 and Sat. Dec 23. (CLOSED Sunday Dec. 24).
Order by Saturday 12/16 to ensure shipping by Christmas. Dismiss

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